Support
How can we help?
Send a message and it comes straight to us — usually answered within a couple of days. Bugs, ideas, billing, anything.
Frequent questions
How do I delete my account?
In the app, go to Settings → Delete Account. This permanently removes your account and the data tied to it.
How do I cancel my subscription?
Subscriptions are billed through Apple, so you manage or cancel them in your Apple ID settings: Settings → your name → Subscriptions on your iPhone or iPad.
What does SongFeel do?
SongFeel reads what a song is about — across twelve dimensions of theme and tone — and tunes your library to the values you set, so the songs you keep reflect who you are.
Does it show lyrics?
No. SongFeel reads a song's meaning without ever displaying or storing lyrics on your screen.
Why did a song score in a way I didn't expect?
A song's reading reflects its actual content. How well it matches you is up to your settings — open Tune and adjust what you want more of and what to protect yourself from. Your match updates instantly.
Can I clear my library without deleting my account?
Yes. You can clear your scored-song list in the app at any time without deleting your account — your account and taste settings stay put.
Which streaming services does it work with?
All of them — SongFeel is streaming-agnostic. It works with any song regardless of where you listen, because it reads the song itself, not your streaming account.